Some of our council homes (mainly flats and shared accommodation) have shared communal areas such as:

• parking areas
• gardens
• paths
• entrance halls
• staircases
• kitchens and bathrooms

We make sure that these areas are in good working order.

Do not leave, store or dispose of any items in shared areas including buggies and prams.

Fire safety doors

Our flat blocks are fitted with fire safety doors, which are engineered safety devices and should never be tampered with. If you have any concerns about your fire safety door, contact us on 0800 0281 870.

For your safety and security, it is important to make sure that external doors and internal fire doors are kept closed. They should never be wedged open.

Cleaning in shared areas

Shared areas are cleaned regularly by one of our contractors. However, please keep these areas tidy and clean up after yourself if you spill something.

Shared gardens

We keep shared outdoor areas tidy and safe for our tenants by:

• cutting grass, inspecting trees and pruning shrubs and hedges
• keeping paths and car parks clear of overhanging plants and treating them with herbicide to stop moss and weeds
• clearing fallen leaves between October and January
• picking up litter during their visits
• recycling grass cuttings and prunings that can be used on lawns and flowerbeds

Bin stores

The storage areas provided for bins should be kept clear for all residents.

If the bins have not been emptied, you can report a missed bin collection online.

Report an issue in a shared area

If you notice any damage, vandalism or something else that needs repairing, call us on 0800 028 1870 or email repairhelpdesk@bcpcouncil.gov.uk.