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Documents required for help with homelessness

After you apply to us, we might meet with you to ask about your past and present situation. In this meeting we might ask for some documents. You will be told what to bring.

We might need proof of your homelessness. This includes documents like: 

  • a legally valid Notice to Quit
  • a court possession order
  • a bailiff's warrant
  • documents from your bank or mortgage company
  • a letter from your employer for tied accommodation
  • a letter from the people you are living with stating the date you must leave

We might also need documents that prove some personal details about you. You will need to provide documents for all people mentioned on the application. This will depend on your situation, but we might ask for:

  • identification such as birth certificates, passports or driving licences
  • proof of any pregnancy
  • proof of responsibility for dependent children
  • National Insurance numbers
  • proof of any benefits you get
  • wage slips and bank statements for the past 3 months
  • current tenancy agreements
  • proof of all past addresses for the past 5 years - this might be utility bills, official letters and proof of sale of properties
  • proof of all income, bills and other outgoings
  • documents proving you’re eligible for assistance
  • proof of divorce or any other legal documents relevant to your situation
  • proof of any relevant medical conditions from a qualified professional
  • details of any relevant prescription medication

Proof of local connection

To help us work out the duty we may have to you, we may ask you to provide evidence to show that you have a local connection in our area.

We may check your Council Tax records, the electoral register and other sources to confirm what you tell us.

False information

If you provide false information, you’ll be committing an offence under Sections 214(2) and (3) of the Housing Act 1996 and may be prosecuted. We may also cancel your application if you don't give us the information we need, or you don't contact us when we ask you to.

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