Overview
If you are homeless or are worried about losing your home, please contact us as soon as possible for advice and help. The earlier you get in touch with us, the easier it is for us to help.
We have a duty to prevent homelessness and will aim to help you stay in your current home. If this is not possible, we will look at other housing options.
Contact us for housing advice
If you would like to talk to us before applying for help, you can call us on 01202 123 147 or complete the online form.
Do not use this form if you are a professional making a referral, you can make a referral using the duty to refer form.
We can help with:
- helping in negotiations with landlords and mortgage lenders, even if you have a court order to leave your home
- advice on managing your income and any debt, including advice on claiming Housing Benefit
- issues with unfit properties
- referring you to relevant support services/agencies
- putting you in touch with other agencies that can offer specialist help, in areas such as domestic violence or abuse
You can also get online housing and homelessness advice.
Get independent advice
You can get free, independent housing advice from Shelter or your local Citizens Advice.