You can sign in to your online account to access information about your:
- Council Tax liabilities
- Council Tax Support
- Housing Benefit
Your account has information about the payments sent to you, when your next payment is due and what your rates are.
Bournemouth residents and landlords
For your security, your initial password will be posted to you at the address we hold.
Landlords
If we currently pay you Housing Benefit directly for your tenant(s), you can view a summary of their award and a breakdown of recently issued payments. You can also see any Council Tax or Business rates accounts in your name.
For Bournemouth residents and landlords:
Christchurch and Poole residents and landlords
First time users will need to register to view their benefits online. Registration is simple and only takes a few minutes.
Landlords
If we currently pay you Housing Benefit directly for your tenant(s), you can view a summary of their award (not their personal financial circumstances) and a breakdown of recently issued payments.
If you want to view payments that are due to you and any overpayments, please use the links below and follow the instructions for linking your creditor ID to your user profile or sign in if you are already registered.
For Christchurch residents and landlords:
For Poole residents and landlords: