How to make an appeal about your parking or bus land fine (also known as a Penalty Charge Notice).
You cannot pay and challenge the ticket at the same time. If you are not looking to challenge, you can use our site to pay your parking fine. Payment of the Penalty Charge Notice will close any pending challenge and close the case.
You will need your 10 digit Penalty Charge Number (PCN) and your Contravention Code Number.
How to challenge
Online
Challenge your penalty notice online.
Uploading Evidence: Files must not be greater than 5MB in size and we only accept the following formats: jpg, jpeg and pdf.
By post
To:
Parking Administration
BCP Civic Centre
Bourne Avenue
Bournemouth
BH2 6DY
If your challenge is rejected
We will write to the DVLA if we don't receive your payment after 28 days to obtain the name and address of the registered owner and issue a Notice to Owner (NtO).
Freedom of Information (FOI) Requests
If your challenge also contains an FOI request you can submit your request separately to enquiries@bcpcouncil.gov.uk for a timely response.
Enforcement Stage
If your Penalty Charge Notice has been passed to one of our enforcement agents it is too late to challenge this notice and you will need to contact them directly to discuss this matter with them.
Newlyn: 01604 633 001
Marston: 0333 320 2540
Contact details for the Traffic Enforcement Centre are:
Office hours: 9am to 5pm
Address: 5th Floor, St. Katharine's House, St Katherines St, Northampton NN1 2LH
Telephone: 0300 123 1059 (this is the only number and may be quite busy)
Email: tec@justice.gov.uk
Web: https://www.gov.uk/government/collections/traffic-enforcement-centre-forms