If you think you have paid too much rent at your former council home property or that you may have a credit for any reason, please contact us.

If you have left a property and think that you may have arrears on your account, please contact us to make a payment or a payment agreement.

Contact us about a credit or arrears

Email bcphomes@bcpcouncil.gov.uk or call 0800 028 1870 to discuss a credit or arrears.

We always try to collect former tenant arrears and where necessary may refer cases to an outside debt collection agency. We currently use Marston Holdings. If you need to discuss a debt that has already been passed to them, please call 0333 320 1822.