If you’re an executor or a beneficiary of an estate, we need some additional information before we can send a refund.
If you’ve received a Council Tax bill showing a credit balance on your account, it means you’re due a refund.
If you've moved out of the Bournemouth, Christchurch and Poole area and have overpaid
You'll get an automatic refund if you've paid too much money by Direct Debit. The refund will go into your bank account within 28 days of when you let us know you've moved.
If you do not pay your Council Tax by Direct Debit, please complete our online form.
If you've moved within the Bournemouth, Christchurch and Poole area and have overpaid
We will automatically transfer your credit to your online Council Tax account.