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Children's First Response Hub for child abuse or neglect concerns

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Emergency services

Call 999 if you are reporting a crime that is in progress or if someone is in immediate danger. Call 111 for urgent health advice.

You can contact the Children's First Response Multi-Agency Safeguarding Hub (MASH) if you are worried about child abuse or a child's wellbeing.

The Children's First Response MASH is a single point of contact for professionals or the public for advice and support about children at risk.

We can help if you:

  • are worried about a child or a young person who is at risk of being hurt and abused
  • know of a child or young person who is vulnerable and needs help
  • want to know more about our support for children, young people and their families
  • need support to agree an Early Help offer

If you are not sure if a child is at risk, you can talk to us or any professional who works with children, such as a teacher or health teacher. All professionals who work with children have a responsibility to make sure they are safe and will know how to help.

Contact the Children's First Response Hub

If you're a member of the public please telephone or e-mail the team.

If you are a professional, please complete the inter-agency referral form.

Opening hours

We are open:

  • Monday to Thursday, 8:30am to 5:15pm
  • Friday, 8.30am to 4:45pm

Urgent help out of hours

Contact the children's out of hours service if you are worried about a child in need of urgent help, or if they are at serious risk of harm. If there is immediate danger, call 999.

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