You can use our online form to contact our adult social care contact centre.

Alternatively, you can call us on 01202 123 654 or send a letter to:

Adult Social Care Contact Centre
St Stephens Road
Bournemouth
Dorset
BH2 6EB

Opening times

Our adult social care contact centre is open:

• Monday to Thursday 9am to 5pm
• Friday 9am to 4:30pm

Support if you are deaf, have hearing loss or are speech impaired

If you are deaf, have hearing loss or are speech impaired, you can use the RelayUK service to contact us. If you are a textphone (minicom) user, please call us on 18001  01202 123 654.

For British Sign Language (BSL) we use SignVideo. To use SignVideo you will have to:

• download the SignVideo application
• connect to SignVideo to make a call from the browser

To use the application SignVideo, select SignVideo Directory Services and scroll down to select BCP Council Adult Social Care.

Adult social care emergencies (out of hours)

Our out of hours team provide an emergency response for adults in need of community care support who are in crisis or need urgent help.