Overview
We manage and maintain the trees we own. If you experience or notice a problem with a tree we own, please report the tree issue to us.
We remove:
- dead, dying and dangerous trees
- damaged and dangerous limbs
- limbs which are obscuring highway signs, traffic lights or lamps
We do not prune or remove trees that:
- cause leaves to drop in your gutters, or on your drive or garden
- have branches overhanging drive or garden
- block sunlight
- block satellite dishes, solar panels or TV aerials
- have limbs interfering with telephone lines - you must contact the service provider
- are close to but not touching a property
- impact or have branches that impact railway lines, instead contact Network Rail on 03457 114 141
- impact or have branches that impact electricity cables, instead contact contact SSE on 0800 052 0400
- belong to a private landlord, agent or housing partnership. Instead, report these to the owners of the property or the partnership
Vegetation damage to a property
All claims for compensation to us must be made in writing and must contain:
- your full name and postal address
- the exact date and approximate time of the incident
- the exact location of the incident (including the postcode)
- circumstances of the incident
- full details of the loss suffered (if this involves a vehicle, please include the make, colour and registration number)
Please send your claim to insurance@bcpcouncil.gov.uk or post to:
Insurance Team
BCP Council
Town Hall
Bourne Avenue
Bournemouth
BH2 6DY