We are currently experiencing a high volume of enquiries which has resulted in delays and are prioritising emergency and urgent enquiries. Please do not submit multiple requests, we will get back to you as soon as possible. We apologise for any inconvenience.
If the tree is in a dangerous condition and is a threat to life or property, call us on 01202 123 432 or 0800 506 050 out of hours.
Let us know about an issue with a tree on public (council owned) land, such as:
- dead or dangerous trees such as a tree or branch down, deadwood, dead tree, leaning tree or root lifting
- tree obscuring traffic lights, streetlights or signs
- vandalism to a tree (pulled out or burnt)
- fungi growth around the base or trunk of a tree
- tree in the front or back garden or communal area of a BCP Homes property
Find out more about how we maintain and manage our trees.
How to report
If a tree has or is causing damage, you cannot use this form to make an insurance claim against us.
When reporting, you can upload photos as this helps us with your request.
Report issue on railway lines or electricity cables
To report issue with trees or branches impacting railway lines, contact Network Rail.
If trees or branches are impacting electricity cables, contact OVO.