You must tell us straight away if your circumstances change. If you do not, you may lose out on a discount, benefit, be overpaid or be fined.
Let us know if you are moving to another address in Bournemouth, Christchurch or Poole or if you are moving out of the area.
You will need:
- your bank details to set up a Direct Debit to pay your Council Tax
- your Council Tax account number if you’re moving
- the landlord's or agent's details and any joint tenant details if you're a tenant
- solicitor's and any joint owner's details if you're the owner
If you are moving into or within the area and have not previously claimed Council Tax Support but would like to, do not wait for your Council Tax bill before applying as you may lose a reduction you are entitled to.
You must not withhold payments of your Council Tax while you wait to hear the outcome of your application. If you are not able to meet the full instalment, contact us to discuss a temporary arrangement.