Due to staffing shortages, we must prioritise emergency and urgent tree inquiries. When reporting a tree issue, please follow the guidelines. Non-urgent requests may not receive a response from our Arboricultural Officers.

Depending on our workload, we'll aim to address routine tree requests and inquiries within 12 weeks.

Use this service to report:

• dead wood
• fungi growth
• tree/branch down on council owned land (not affecting access or emergency)
• tree leaning (not urgent or an emergency)
• tree obscuring traffic lights or signs
• vandalism to a tree (not happening now)
• a request for work to be done to a council tree

How to report

Use our online form to report tree issues.

Do not use this service as a tenant to a private landlord, agent or housing partnership - instead, report these to the owners of the property or the partnership.

To report issue with trees or branches impacting railway lines, contact Network Rail on 03457 114 141.

To report an issue with trees or branches impacting electricity cables contact SSE on 0800 052 0400 or email plantprotection@cadentgas.com.

For full details of the types of work we will and will not consider, read how we manage and maintain the trees we own.

You need to tell us:

• the issue with the tree
• location of the tree

You can also upload a picture of the issue.

If the tree is in a dangerous condition, please call us on:

• 01202 123 432: during normal opening hours
• 0800 506 050: out of hours